Legal notice

Terms & Conditions

Last Updated: September 3, 2026

Welcome to NXXOS.

These Terms & Conditions govern your use of the NXXOS website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions.

1. About Us

This website is operated by NXXOS.

Business Address:

Wilsons Business Park Centre
Manchester
M40 8WN
United Kingdom

Customer Service Email:

service@nxxos.com

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, colours and visual appearance may vary depending on your device, monitor, or screen settings.

We reserve the right to correct genuine errors and update product information when reasonably necessary.

3. Prices

Product prices are displayed in the applicable currency shown on our website or at checkout.

Where applicable, taxes and other charges will be displayed or explained before the customer completes the purchase.

Shipping charges, where applicable, will be shown during checkout.

4. Orders

When you place an order, you are submitting an offer to purchase the products selected during checkout.

After an order has been submitted, we will normally send an order confirmation to the email address provided.

An order is subject to product availability and acceptance.

If we are unable to fulfil an order, we will notify you and provide an appropriate refund where payment has already been taken.

5. Payment

Payment must be successfully completed using one of the payment methods available at checkout.

By placing an order, you confirm that you are authorised to use the selected payment method.

6. Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period communicated on our website or at checkout.

Unless a different delivery period has been agreed, applicable UK distance-selling rules generally require goods to be delivered without undue delay and within 30 days.

Delivery may be affected by circumstances outside our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy and applicable consumer protection legislation.

Nothing in these Terms & Conditions limits or excludes statutory consumer rights that cannot legally be excluded.

8. Consumer Rights

Nothing in these Terms & Conditions affects your statutory rights.

Where applicable, goods supplied to consumers must be of satisfactory quality, fit for purpose, and as described. These statutory rights cannot generally be excluded by contractual terms.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with the security or operation of the website

  • Copy or misuse website content without permission

  • Use automated systems in a manner that may disrupt the website

10. Intellectual Property

Unless otherwise stated, content on this website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to NXXOS.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate permission.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

12. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.

Nothing in these Terms & Conditions limits your statutory consumer rights.

To the extent permitted by applicable law, NXXOS will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

13. Events Beyond Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier disruptions, strikes, government restrictions, technical failures, or similar events.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this website together with the applicable effective date.

15. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to customers in their country of residence.

16. Contact Us

For questions regarding these Terms & Conditions, please contact:

NXXOS
Wilsons Business Park Centre
Manchester
M40 8WN
United Kingdom

Email: service@nxxos.com